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Does anyone have issues with an incomplete vertical scrollbar in issue view?

Sue Lund
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September 17, 2024

Atlassian Support wasn't able to recreate this, but I have users experiencing it (Windows 10 & 11 and in Edge and Chrome).
When opening a ticket, from filter results only, the internal vertical scrollbar is incomplete.  I can't see the bottom of it.  This doesn't happen from a queue, or when you do a single ticket search - only when opening it from a filter. Other users have it happen where it is missing from the top.
Does anyone know why this happens?

Scrollbar from filter.png

Otherwise, it's fine:
Scrollbar from search.png

2 answers

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Sue Lund
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 25, 2024

The new issue search view does not exhibit the same problem, so we are directing users to use that.

1 vote
Dan Breyen
Community Champion
September 18, 2024

Hi Sue, what is your zoom level of the browser and your Scale of your monitors.  I've seen strange things like that happen when the zoom level isn't 100%.

Apps are usually tested at 100%, and GUI issues can happen because they're not tested if the GUI is setup for different zoom levels.

Hope that helps.

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