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Does anyone know good alternative to Assist app?

Aleksandr 2easy
Contributor
December 4, 2023

After this app downgrade (bad update) https://community.atlassian.com/t5/Jira-Service-Management-articles/Upcoming-changes-to-Atlassian-Assist-in-Slack/ba-p/2475359 we have started a research about good alternative to Assist app.

Does anyone know?


The most bad update that impact us is:

As a part of this change, request participants will only receive request updates by email, unless they comment on the request thread in Slack.

So participants in JSM tasks stopped receiving notifications directly to Assist Slack app.

And also, approvers now cannot approve / decline tasks directly from Assist Slack app.

It will be cool, if there are similar to Assist app in marketplace (paid or free) with same functionality and 2 way synchronization Slack <---> Jira.

Maybe there are app, that can synchronise with Slack not only JSM tasks, but also Jira Software & Work management.

Tnx in advance.

1 answer

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Tymur Mercy
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December 4, 2023

I have similar req

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