I have a standard change workflow but what i want to do is when a change request is submitted if it conflicts with another change then it takes a different path in the workflow and maybe needs additional approval or review rather than going straight to approved.
Or even if it can edit an issue if a conflict is detetcted to change a field or add a label
Ideally without the need to purchase a 3rd party app
Hi Steven,
How are you determining if there is a "conflict"?
Just using the inbuilt planned start date from JSM and the change feature that detects change conflict
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