Does changing SLA goals recalculate all issues?

[Terry Dance]

We will be changing the JQL in some goals, and adding in new goals for our SLAs. When we go to add a new goal we get this,

SLA edits may take time to take effect

There are XXXXXX issues in this service project. Recalculating SLAs for this many issues can take a long time (up to a few days sometimes), during which time SLAs and reports may not be accurate.

Does this mean that SLAs would get recalculated on resolved/closed tickets?

[Mikael Sandberg]

No, the recalculation of SLAs only happens on tickets that have an active SLA, it will not be recalculated on any resolved/closed tickets.