Don't have access to project already create

[Vincent Tregouet]

On Jira service Management, we are two users with the role "Organization Administrator" and I do not have access to my colleague's project and therefore I cannot work on it and modify the portal.

[JM Perrot · Accepted solution]

Hello @Vincent Tregouet and welcome

If you wan to access to his project, you ahve to add you in project settings : people and to give a role.

let me know if it's convenient :)

[Vincent Tregouet]

Hello @JM Perrot 

I have the same role as my partner for the product and we are also in the same group but my project still empty. 

Thanks for your response

[JM Perrot]

Interesting, are you sure the project is create in the good product ?

Can you check if there is a project in settings -> project -> Trash/Archive

In the last case, the project is a Team managed or a Company managed project (you can check that in the left side bar, scroll down )?

[Vincent Tregouet]

There is nothing in the Trash/Archive.

Don't find it but I'm sure that is a company managed project.

[Vincent Tregouet]

It's done, my partner add me to the project thanks to this option : 

Thanks for your help !