Hi,
I am a cloud user and I want to show Dynamic values in a field based on customer's mail id.
Suppose A customer is raising a request and if customer's mail id ends with "@support" then they should get options (High, Medium) if customer's mail id ends with ''@tech" then they should get options(Critical, Low).
How to achieve above scenario. It would be great if I could do it using default configurations.
Regards,
Aamer
This is not possible OOTB. You can check the Marketplace for options.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.