Dynamic SLA with JIRA native reports or dashboard

[Rana Muhammad Naveed]

I have used "Time to SLA" and "SLA PowerBox for Jira," both of which provide custom fields for agents to add SLA times in the issue view. However, I also need the SLA data to be available in Jira's native dashboards or reports.

[Yuliia_Borivets__SaaSJet_]

Hi @Rana Muhammad Naveed 

You can also check SLA Time and Report for Jira from my team (free trial available). It allows adding reports as gadgets to the Jira dashboard.

Check the documentation: Adding Gadgets

[Rana Muhammad Naveed]

Hi @Yuliia_Borivets__SaaSJet_ 
It doesn't have the dynamic SLA option as mentioned in my query. I need an SLA that can be manually input by the agent.

[Robert Dzido _Almarise_]

Hi,

"SLA PowerBox"'s next release will include feature to use jira-native custom fields, so you will be able to see such data in native dashboards.

[Rana Muhammad Naveed]

@Robert Dzido _Almarise_ 
SLA PowerBox is an excellent add-on, it just needs a gadget for the dashboard to make it perfect.

[Robert Dzido _Almarise_]

Hi @Rana Muhammad Naveed 

New reporting engine for SLA PowerBox is just around the corner.

We'll add JQL integration very shortly then full reporting capabilites