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Email change

Natálie
Contributor
June 30, 2023

Hello all,

we´re changing our emails domain from .cz to .com - is there any simple way of changing currents users emails address so they´ll be able to access Jira Service Management after the domain change? Or we have to add all users to Jira again with a new email address?

Regards,

Natálie

1 answer

1 vote
Rudy Holtkamp
Community Champion
July 3, 2023

Hi @Natálie ,

Absolutely don't add all users again to Jira. They will loose access to all their previous work.

As the Jira admin make a support call to https://support.atlassian.com/requests/

Atlassian has scripts which will make these changes.

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