Error message

Jira is not loading my project page and is giving the following error message:
"Hash 842L04. Trace eafcef067b474417b7b0d08f2f81411a"

How can this be solved?

1 answer

0 votes

Hi @Débora Fernanda Horn Goncalves , welcome to the Atlassian Community and thanks for your post.

Where are you located geographically? There is active maintenance in Singapore and Northern California https://jira-service-management.status.atlassian.com/

If that isn't it and the problem is still persisting, I would open a ticket to Atlassian https://support.atlassian.com/contact/#/

Best wishes

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Hi Valerie,

I'm in Brazil.

I am opening a ticket to Atlassian now.

Thank you for your help.

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