Exporting form JIRA Service Desk Cloud

[Tammy Ince]

An Account Manager would like to export her client's issues in CVS format. When she does that the reporter shows a a quid instead of the reporter's name. She can't use HTML because she needs to copy some of the data to another report.

[Gabriel Senna]

Hi Tammy,

So I can try to help you, I'm going to need additional information.

• Are you trying to export the issues in CSV format?
• The reporter is being send in a kind of hash way?
• Could you please send us an screenshot of the file?

With this information, I should be able to better help you/