When exporting times in a CSV file they are shown on in helpdesk as 24 hour but the export outputs the time in 12 hour format but does not differentiate between AM and PM. For example, a field showing 13:30 and another field showing 1:30 AM the export shows 1:30 for both.
Its critical for reporting to compare the difference between 2 dates and times
Damian, when you look at your CSV file? What do you see? I'm on the cloud and when I export an issues list to a CSV file, the times show up with AM/PM in the actual CSV file, and then they are imported into Excel as 24 hr times. If the times aren't differentiated in your CSV file, would it be possible to give an example? Or, you might want to open a support ticket @ support.atlassian.com so they could look deeper into this for you. Hope that helps.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.