Dear all,
I'm having an issue configuring an automation. What I want to do is this:
When an issue is created and if is an incident with high priority, I want to update automatically a field I have created, let's call it Detyrimi Kontraktual SLA
When I put together the automation and I enter Enter Issue Field, my previously created field does not show up.
I have created a custom field called Detyrime Kontraktual SLA Text Field (multi-line) and I associated it with all the screens in a single project.
This is the screenshot:
Is there a problem with the type of Field I have chosen or should I take another approach?
Regards,
Shpendi
Hello @Shpendi Rakipi , there shouldn't be any problem with Text Field (multi-line). Can you tell me if your rule looks like the one below-
In your case type = Incident
Edit "Detyrime Kontraktual SLA"
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