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Field does not show up in Edit Issue, Project Automation

Shpendi Rakipi
Contributor
July 22, 2020

Dear all,

I'm having an issue configuring an automation. What I want to do is this:
When an issue is created and if is an incident with high priority, I want to update automatically a field I have created, let's call it Detyrimi Kontraktual SLA

 

When I put together the automation and I enter Enter Issue Field, my previously created field does not show up.

I have created a custom field called Detyrime Kontraktual SLA Text Field (multi-line) and I associated it with all the screens in a single project.

This is the screenshot: 

Is there a problem with the type of Field I have chosen or should I take another approach?

1.PNG

Regards,
Shpendi

1 answer

0 votes
Sachin
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July 22, 2020

Hello @Shpendi Rakipi , there shouldn't be any problem with Text Field (multi-line). Can you tell me if your rule looks like the one below-

In your case type = Incident
Edit "Detyrime Kontraktual SLA"

Screenshot_1.png

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