Dear all,
I'm having an issue configuring an automation. What I want to do is this:
When an issue is created and if is an incident with high priority, I want to update automatically a field I have created, let's call it Detyrimi Kontraktual SLA
When I put together the automation and I enter Enter Issue Field, my previously created field does not show up.
I have created a custom field called Detyrime Kontraktual SLA Text Field (multi-line) and I associated it with all the screens in a single project.
This is the screenshot:
Is there a problem with the type of Field I have chosen or should I take another approach?
Regards,
Shpendi
Hello @Shpendi Rakipi , there shouldn't be any problem with Text Field (multi-line). Can you tell me if your rule looks like the one below-
In your case type = Incident
Edit "Detyrime Kontraktual SLA"
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.