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Akash
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August 20, 2025

Hi team,

I am building an Investor Intake Form in Jira Service Management and I’d like to organize it into clear sections (e.g Eligibility, Alignment, Risk Profile). At the moment, I only see options for input fields (short text, paragraph, dropdowns, etc.), but I don’t see a way to add static content or headers that would help separate and label these groups of questions.

Is there a way to add non-editable section headers (or dividers) in JSM forms?

  • Do I need to enable ProForma Forms or a specific setting to make this available?

  • If not, what is the recommended best practice to create clean section headers in request forms?

Currently, the only workaround I see is using a text field with preset/hide, but that makes the form look a bit messy since it’s still treated as an input.

Any guidance on the correct way to do this (or confirmation if it’s not possible in my version) would be really helpful.

Thank you!

Akash

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