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Functional references (upstream/downstream) between Services and Assets

Jimmy Kusters
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September 22, 2023

Hi all,

I upgraded our plan to Cloud Premium, to be able to leverage the Jira Service Management component "Asset Management".

I was under the impression that it's a CMDB feature, where I would be able to fill out "anything I want" as a Configuration Item (CI), and create upstream and downstream dependencies.

In short, I'm looking for this:

Service A runs on kubernetes cluster B using public IP address C, which is provisioned in Cloud Region D of Cloud Provider subscription E, running on top of kubernetes Nodepools F, G and H, consisting of Nodes I through P. (I'm probably going to omit the Nodes, to fluid and counterintuitive to the nature of kubernetes).

However in "Asset and configuration management" I cannot for the life of me find an option to create a (functional) reference between two CIs and get a drilldown graph from the service down to the Nodepools?

I've checked the Jira Service Management feature "Services", but there I also cannot link a Service to an Asset, only to other services?

Really hoping to get this working, looking forward to your insights! :)

Kind regards,

Jimmy

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