Get the Value of Attributes

[Deleted user]

Hi admins,

I have a complicated Asset object schemes. It works some how :)

I need to get the value of attributes' from issue. I wrote custom script post function. Bu it’s not working.

responsibleTeam: asset custom field

supportLevel: single select list custom field

firstLvlCF: asset custom field

def cfmgr = ComponentAccessor.getCustomFieldManager()

def responsibleTeam = cfmgr.getCustomFieldObject("customfield_12345")def 

supportLevel = cfmgr.getCustomFieldObject("customfield_12345")

def responsibleTeamValue = issue.getCustomFieldValue(responsibleTeam)

def firstLvlCF = cfmgr.getCustomFieldObject("customfield_12345")

def firstLvl = issue.getCustomFieldValue(firstLvlCF)




if (supportLevelValue == "1st Level") { issue.setCustomFieldValue(responsibleTeam, firstLvl) 

} 

Bests,

Deniz

[Valerie Knapp]

Hi @[deleted] , thanks for your question.

Are you using an app for the scripted post function? If so, we can also tag the app into this question to get some more skilled eyes on it. 

It's also always a possibility to open a ticket to the vendor from the Atlassian marketplace to ask for assistance. 

I hope this helps you. 

Cheers

[Deleted user]

Hi @Valerie Knapp ,

Yes we have scriptrunner and created a ticket to vendor.

I guess my college solved the problem. Thank you.

Have a nice day,

Deniz