Global mail handler incoming Mail Jira cloud
Hi,
I have been trying to figure out the problem regarding ''MAIL HANDLER'' we have the app Email this issue, plus i have activated some settings on the GLOBAL MAIL SETTINGS as well, now the problem is when the unknown customer send the request to the portal we can not receive it. Yes i have already turned it on the settings'' any one can send the request''. I think my problem is with the mail handler. I really have to fix this issue asap. By the way i am getting these error as below.
1) The message was rejected because it is a bulk mail. (By handler) -->SD Bulk filter ? what is SD Bulk filter?
2) The message was rejected because it is an automated delivery status message. ( By handler ) --->Delivery-status email filter
3)) Signup is not currently available ---> Service Desk Mail Handler ( already activated the configuration any one can send the request )
Because we have clients from unknown email ID's. Please advice
