Any idea why Gmail shows plain-text formatting for customer notifications? I tried to bold the comment portion of customer notifications to make them easier to read.
Outlook displays correctly, but Gmail shows plain-text style markdown.
What's up with this? I verified that "Default outgoing email format" under Jira Settings > System > "Default user preferences" is set to html.
Gmail view:
Outlook view:
On further investigation, this seemed to be affecting both Gmail and Outlook. While the test email function sent a bolded message (pictured about from Grizz Frix), organic comments had the *message* formatting.
But just now, a comment came through properly bolded to Gmail. Perhaps someone is fixing it behind the scenes.
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