Help adding a value to a field with Automation

[Rodrigo Xavier]

Hi everyone how are you all.

I'm making an automation that runs whenever a new item is created.

It checks if the Components field has the values KPMG or GAD, so far so good.

After that, he must add a new value in the Components field and that's my problem, I'm not able to do that. It only gives me the option to edit the field. I need him to enter more value in that field. Is it possible to do that?

[John Funk · Accepted solution]

Hi Rodrigo,

Automation cannot force the user to enter a value. The rule itself can enter a value (i.e. update it) but can't force validation. 

[Rodrigo Xavier]

Hi @John Funk  Thank you very much for your feedback. John what I need is to automatically add the value in the field. For example, if the field has the value KPMG, it will automatically insert the value Audit, so the field will remain KPMG, Audit.

What I've seen in automation is just "updating" the field, so it will always update the field value and not add another one. Would it be possible

[John Funk]

Take a look at this previous post and see if that helps you. You are probably going to have to use the Advanced process. 

https://community.atlassian.com/t5/Jira-Software-questions/In-Jira-Automation-how-do-I-add-to-a-component-and-not-clear-the/qaq-p/2194124

[Rodrigo Xavier]

Thank you my friend. I'll look into it and post info if I can.

[Andy Heinzer · Accepted solution]

For the sake of other users that might come across this, the edit issue action can either set the value to that field or copy from another related issue.  The problem here is that it cannot just add a value to that field.  However there is a way to achieve this. Using the More options at the bottom of an Edit Issue action to use an advanced json it is possible to do this.

In my example, I had a component with a name of xyz

You will need to make sure that you do not select the component field from the dropdown menu as you cannot set the same field via that menu and json in the same action.  The specific example json code used here was:

{
"update": {
"components": [
{
"add": {"name":"xyz"}
}
] 
}
}

 I hope this helps.

Andy