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Hide certain options in selector field options in portal

Mohamed EM
Mohamed EM April 29, 2024

Hi Community

In a selector field, it is necessary to show only certain options in the portal, but for the agent to have all the options available.

It's possible?

 

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Laurie Sciutti
Laurie Sciutti
Community Champion
April 29, 2024

Hello @Mohamed EM ~ maybe this will help?

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Mohamed EM
Mohamed EM May 7, 2024

Hi @Laurie Sciutti 

It is possible that it can be done with SR's behavior.

Is there any example?

(only certain options in the portal customer)

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Chris C_
Chris C_
Contributor
April 29, 2024

Best I have seen, those fields can't work like that.

 

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