How can Email IDs of users be retrieved?

[Karan Jagdish]

In JIRA Service Desk Cloud,

Is there a way to retrieve email IDs of users prior to an addon being authorized by Atlassian with the "access_email_address" scope?

Is there a way to get the Email IDs in a development environment and later transition when the email scope is approved?

A support ticket has been raised with Atlassian for the mentioned scope but has not received any update on the ticket.

May I know what sort of timeline I can expect for getting the approval?