I'd like to create an item on JSM HR Project as a link to JWM HR Projecto, in my case the projcet template is RECRUITMENT. I mean, the idea is to have only one place for customer request all kind of service no matter if it's IT, Admin, HR, Finance, Business, etc.
In case it's not possible do it on JSM, is there another way to have a unique Portal?
tks
Welcome to the Atlassian Community!
By definition, you can not. Projects do not belong to portals. Portals are a function of a project! A portal only exists as a function of a JSM project.
So, to do this, you need to create a JSM project and then set up the project to work in a similar way to the JWM project you want to have.
@Heldonor Martins Bastos II its a great thought to have one customer portal for all things service.
you can find how to setup a customer portal from this KB article
Also, JSM can be extended by a lot of Atlassian Marketplace Apps
Some of the popular ones - Extension for Jira Service Management, Refined for Jira Cloud. It has a lot of out of the box templates for you to implement.
Link to the Atlassian Marketplace - https://marketplace.atlassian.com/apps/1218481/refined-for-jira-cloud?hosting=cloud&tab=overview
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.