The assignee of one issue that is one project in which I'm working asked me an alert or a notification to tell him to perform an action (out of Jira) before certain date.
Example: Warn before 5 march the license of one user must be taken.
There is a way I can do that?
Hi, @Sofia Grunspan !
You can add a custom Jira reminders to the issue with Boomerang: Reminders for Jira issues.
Yes, this can be done with automation. If you create a scheduled automation you can search for specific issues, and lets say that the due date is 90 days out then send a message to the assignee or add a comment to the request that something needs to be done.
If you look in the Automation library, (Project settings > Automation) you will see a rule called "Resolve issues due to inactivity" that you can use as a guide.
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