How can I change the default notification rules for both new and existing users?

[Daniel Garza Fraire]

How can I change the default notification rules for both new and existing users?

Using role-based notification rules just overrides this configuration without allowing users to change it later. I want to update how their accounts are initially configured—either when created or as they are today—but still allow them to customize the settings if they want to."

[Utkarsh Agarwal]

Hi @Daniel Garza Fraire 

Welcome to the community!

Just to clarify—when you mention “default notification rules,” are you referring to:

• The personal notification settings users see in their profile (e.g., email alerts, mentions, etc.),
• The JSM customer/agent notifications configured under Project Settings, or
• Project-level notification schemes tied to roles?

Understanding this will help tailor the response better, especially since the control available differs across those levels.

[Daniel Garza Fraire]

Hi Utkarsh im refering to this ones shown on this link

https://site-name.atlassian.net/jira/settings/personal/alert-notifications