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How can I convert a Jira SM project in a Jira SM project with new ITSM features.

Nzuzo Ntombela
Nzuzo Ntombela
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July 26, 2023

Am I able to activate new feature to an existing project?

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John Funk
John Funk
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July 26, 2023

Hi Nzuzo,

You can't convert a project template like that. See this previous post. 

https://community.atlassian.com/t5/Jira-Service-Management/Enable-new-ITSM-template-for-existing-Jira-SM-project/qaq-p/1634583

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