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How can I enable debug logging of the notification system in Jira Service Desk?

Daniel Varela Santoalla
Daniel Varela Santoalla
Contributor
July 27, 2020

I am seeing that only one particular user, in one particular ticket, in one particular project is not receiving notifications about comments. If I clone the ticket, keeping attachments and links, notifications work fine, so it cannot be related to user or project configuration...

Would be good if I knew for which package to enable debug so that I can try to get something extra from the logs

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Jira Service Desk
Jira Service Management
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