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How can I get list of tickets raised by an Inactive customer

Srujan kumar
Contributor
November 9, 2022

We have few customers raised tickets in a project and now we want to filter those tickets and now these customers are not part of the organization/Project. They are completely Inactive now. Help me out in getting out of this in filtering those tickets with the help of JQL or if else any other way would work as well.

 

Thank you in advance.

1 answer

1 accepted

1 vote
Answer accepted
John Funk
Community Champion
November 9, 2022

Hi Srujan,

Try this: reporter in (inactiveUsers()) and statusCategory != Done

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