We'd like to Migrate the existing IR ticket to the new workflow.
Hi @SBACTL_JRFontanilla
Hope you are doing well.
Sorry if I misunderstood your concern.
1. If you already have a new workflow and you want to apply on your existing project:
Please follow the below document:
https://support.atlassian.com/jira-work-management/docs/how-to-create-workflows/
2. If you doesn't want to affect the current project then you need to make a copy of your existing workflow scheme or create new one and associate workflow with issue types and then use it.
To associate the workflow: You need to logged IN as JIRA admin:
Go To Admin button (gear icon) > Issues > Workflow schemes , it will be under inactive click the arrow, there you can associate issue type with workflow which you recently added by "Editing" or creating in the scheme.
Note: But it will impact other associated project also.
Hope this will help.
Thanks
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Old tickets remain with old workflow. How do I reprocess some tickets to be applied the new workflow version?
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