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How can I remove or disable specific automatic sub tasks that get added onto tickets?

Mohsen Hafiz July 17, 2018

I have yet to find where these sub tasks are added on, I just know they get added onto every ticket and I'd like to disable them. Not every sub task in Jira, just the ones for my project and for specific tickets, etc.

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Nic Brough -Adaptavist-
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July 17, 2018

It will be an automation, listener or a post-function in the issue workflow.  You'll need to talk to the admins to get it stopped, amended or removed.

Mohsen Hafiz July 17, 2018

I haven't seen it in the post functions of the workflows, will check automation listeners next.

Mohsen Hafiz July 17, 2018

Interesting, I don't see it in the automation section either. It must be on one of the transitions of the workflows, but it doesn't show a post function that is creating a sub task at all when I look.

Nic Brough -Adaptavist-
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July 17, 2018

Check all the automations and listeners.

Also, have a look through your Apps - I've only mentioned stuff that's generally available to Cloud, there may be Apps doing things as well.

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