How can I remove the "search for information" field in the Jira Service portal?

[Yehuda Dembsky]

How can I remove the "search for information" field in the Jira Service portal?

Thanks, Yehuda

[Marc - Devoteam · Accepted solution]

Hi @Yehuda Dembsky 

This is possible.

See also https://jira.atlassian.com/browse/JSDCLOUD-2488 

You will need to the top banner.

[Yehuda Dembsky]

Hi Marc - Devoteam

Thanks for the reply.

Unfortunately, I was not able to find the right place to remove this

Yehuda

[Marc - Devoteam]

Hi @Yehuda Dembsky 

Go to the JSM portal, in the top right corner select "Customise".

Choose the option: Edit Page Layout, hover over the page banner to the side, until you see the word section appear, this should also give the options the order the section up or down and visibility option.

Click the visibility option o hide the page banner and publish