How can I tell if an attachment is internal or not in Automation

[Benjamin Høegh]

I like to set up a Jira automation rule to delete attachments from an issue, specifically targeting those that are shared with customers (external) while preserving internal-only attachments.

Can this be done?

[Kris Dewachter · Accepted solution]

Hi @Benjamin Høegh ,

You can use a smart value condition to check if it's an internal or an external comment.

Ex.

Best regards,

kris