How can customer add new attachment in Service Management portal?

[David Diaz]

 After initial creation of an Issue by the Service Management customer, how can they later add new attachments?

[Kate Pawlak _Appsvio_ · Accepted solution]

You have to click Add a comment > Files and images:

[David Diaz]

Thanks. That works.  (maybe by eye is trained to ignore all things that don't resemble a paperclip?)