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How can i provide permission to specific peopel to grand acces to a project for customers?

Vera Valshonok
Contributor
April 7, 2025

Hi!

I would like to set specific people on project to be able to add customers to a project. I think people that are added as Project members ( as agents) can not provide customer access now. 

Also separate people to provide an internal access to people. Some to have both.

 

How can I do it? Should i give everyone project admin role to have such permissions? I would like to keep them as agents + possibility to add agents to the project.

1 answer

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Marc - Devoteam
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April 8, 2025

Hi @Vera Valshonok 

An agent can add customers to a project via the customer option in the project sidebar.

See, https://support.atlassian.com/jira-service-management-cloud/docs/add-a-customer-to-a-service-project/ 

 

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