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How can i show a list of insight obects in a Servicedesk issue?

Kevin Gérard
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September 22, 2021

I'm currently looking for a way to track automation history through Jira. 

As we will heavily depend on Automation rules, Scriptrunner & Workflow post functions (and possibly some minor other methods). And supporting jira users can be quiet tough if you see an automated transition, but don't know what exactly triggered it... 

I've now set up Insight to contain log 'objects' which i create from the rule/script/post function etc. In this object i also keep the issue Key. 

Now in the issue itself, i would like to add a list of all insight objects where attribute issue key = issue key.

any one an idea how i could reach this? 

i've already set up an insight custom field, but i'm still stuck on the IQL filter as well. it doesn't seem to get the issue key...

 

 

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