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How do I remove a customer from a Jira service management project?

Brendan Gray October 5, 2021

The documentation provided by Atlassian is inaccurate.

2 answers

2 votes
Dirk Ronsmans
Community Champion
October 5, 2021

Hey @Brendan Gray ,

The below document should explain you how to remove a customer:

https://support.atlassian.com/user-management/docs/manage-jira-service-management-customer-accounts/

Especially the paragraph about what type of account is important with regards to where you remove them. 

Where you manage your customers depends on what type of account they have:

  • Manage customers with Atlassian accounts from Users.
  • Manage customers without Atlassian accounts from Jira Service Management.

     

    Where exactly are you blocked?

0 votes
Nic Brough -Adaptavist-
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October 5, 2021

The docs probably aren't inaccurate - could you tell us which one you think is not accurate and where you are stuck?

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