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How do i keep track of portal page visits?

Chris Keating May 9, 2019

Hey all, I'm looking to see how we can track portal page visits.

i.e. I send all customers to my portal to file a ticket, but want to know out of X visitors how many actually filed a ticket?

Looking to solve for X visitors part.

Thank you.

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 10, 2019

Hi Chris,

Currently, there is no option to count how many access the customer portal has.
There is a feature request suggesting the ability to add Google Analytics to count that:
- https://jira.atlassian.com/browse/JSDCLOUD-8126
Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica

SkillYoga Admin
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September 16, 2020

Any update on this?

 

Thanks

Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 17, 2020

Hello @SkillYoga Admin,

Thank you for reaching out to Community!

There are no updates about the feature at the moment.

Please, vote and watch the feature and feel free to add comments adding more details about why this feature is important for your environment. 

Regards,
Angélica

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