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How do you make certain fields Read Only after a certain Status in JSM?

Daniela Fitzpatrick
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August 7, 2025

We need to lock down certain fields after they hit authorize in normal Changes, and make certain fields read-only when we create Standard change templates, and are struggling to do so.  We found scripting for Jira, but it doesn't seem to work in JSM.  Would like to know how others have solved for this.

1 answer

3 votes
Mikael Sandberg
Community Champion
August 7, 2025

Hi @Daniela Fitzpatrick,

Welcome to Atlassian Community!

JSM/Jira doesn't have field level security out-of-the-box, so you would need an app from the Marketplace in order to do this.  I know that you can do this with Scriptrunner, but there are also other apps that only deals with field security.

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