How to Restrict Priorities by Request type? (ScriptRunner)

[Mariam Hovhannisyan]

Dear Community,

I want to hide my priority list only for one Request type.

The following script works only for the issue type create/edit/view screen but not works for the Request type create screen in Portal.

Restriction for project and issue type I configure not in script but in Mapping:

My script is here:

import com.atlassian.jira.component.ComponentAccessor

import com.atlassian.jira.issue.fields.config.manager.PrioritySchemeManager

import static com.atlassian.jira.issue.IssueFieldConstants.PRIORITY

def prioritySchemeManager = ComponentAccessor.getComponent(PrioritySchemeManager)

def userUtil = ComponentAccessor.getUserUtil()

def currentUser = ComponentAccessor.jiraAuthenticationContext.getLoggedInUser()

def allowedPriorities = prioritySchemeManager.getOptions(issueContext).findAll {

        it.toInteger() < 5

    }

    getFieldById(PRIORITY).setFieldOptions(prioritySchemeManager.getPrioritiesFromIds(allowedPriorities))

P.S. I need to show priorities Highest - id=1, High - id=2, Medium - id=3, Low - id=4.

Thanks in advance.

Regards,

Mariam

[Sebastian Krzewiński · Accepted solution]

Hi @Mariam Hovhannisyan 

Did you set availability for request forms on portal? Based on screenshots I see that you limit it only for issue type

Regards,

Seba

[Mariam Hovhannisyan]

Dear @Sebastian Krzewiński ,

Thanks a lot. I had used "Use project / issue type mapping". I have changed it "Use Service Desk mapping" and it works now.

Regards,
Mariam