How to access all resolved requests?

[Katherine Nevitt]

I've recently joined a team and been tasked with adding components to resolved and canceled issues/service requests. How do I can access all completed requests, not just the 'recently resolved'? 

[Mikael Sandberg · Accepted solution]

Hi @Katherine Nevitt,

Welcome to Atlassian Community!

The easiest way to access resolved/canceled requests is to create a filter, and your JQL would look something like this:

project = <project name> AND statusCategory = Done

By using a filter you can do bulk changes to the requests. 

[Joseph Chung Yin]

@Katherine Nevitt -

Welcome to the community.  To supplement what @Mikael Sandberg suggested, if you are also a member of the JSM project's Administrators role, then you can also use the same JQL above to create a queue of all resolved request, so you can access it the project if you like too.

Hope this also helps.

Best, Joseph Chung Yin