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How to add mail receiver as request participant

Markus Farnung April 1, 2022

How can I add the mail receiver of a support mail as a request participant by e. g. using scriptrunner?

Hint: the mail receiver can be different to the address, which is used for email requests in the project settings, because the mails are moved to this address from other mail inboxes.

The original motivation for the question is, how to handle different mailboxes in the same Jira service management project. In our case we don't want to use aliases. Instead we are moving the mail from the special mail inbox to the project mail inbox. And then in the ticket it shall be visible to which special mail box the according mail was sent originally.

Thanks.

Markus

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