How to add some more custom fields to User Information?

[Balaji Ganesan]

Hi ,

I just want to add some more Information (Custom Fields) to the user profile .like Mobile No of Agent, Address Of the Agent , Agent Group and Agent Type etc.

Thankyou.

[Rune Rasmussen · Accepted solution]

To my knowledge this is not possible as such.
You can add properties to Jira users, but it won't actually show up anywhere in the UI.
Update roles and properties for Jira users | Atlassian Support

[Mark Higgins]

Hi @Balaji Ganesan 

Welcome to the community!

When I hover over the Agent details it shows details in my profile, but the details you are after are not editable in the profile.

If you have JSM Premium with Assets, then we achieve what you are after by creating a People schema of employees, and within the schema we add the details you are after.

Hope that helps.

Mark