Please tell me how you can create automation according to this principle:
1. A task arrives with the subject "Error" Original problem ID:123.
2. Immediately or after some time, another task arrives with the subject "Error fixed" Original problem ID:123.
3. After the task with the subject "Error fixed" has arrived, you need to change the status of the task "Error" and "Error fixed" to Completed (or another status).
Can this be done?
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