How to automatically link two issues?

[Administración Soporte]

Can you link two issues raised by the client automatically from some common field between the two or the summary?

[Daniel Eads]

Hey there!

If you're looking to automatically link two issues together if some fields match each other, I'd recommend using Jira's automation. You can set up a rule (either globally or in a specific project) that looks for particular values in a field. If they match, then you can take some action as part of the automation rules.

While it's hard to provide guidance without knowing more specifics, this previous thread on Community shows a good example of using automation to link issues together based on some criteria.

Automation is rolling out to all Jira Cloud instances as a native feature. Our pricing page has more information on how many global rules can be run per month if you're interested in knowing in advance.

Cheers,
Daniel