I need to calculate how much time each filed value was selected whithin a ticket.
For example, in the field "Team", there are three possible values: 1, 2 ,3.
During the resolution process, every team may be involved in hadling the ticket, each whitin its own time frame.
I would like to know, how much time was spent under each value filed of the "Team", so we can calculate the action time for each team.
There is a feature request for that using SLA:
https://jira.atlassian.com/browse/JSDCLOUD-2297
Hey guys, I'm just brainstorming — ran out of ideas over here. 😅