How to change the order of project client groups in the client portal?

[Arnis Riškovs]

Hi,

in ITSM projects, customer groups (in which they offer service requests) have the following order by default:
Common Requests;
Computers;
Logins and Accounts;
Applications;
Servers and Infrastructure.
These are followed by the ones I created.
How to change the order of project client groups in the client portal?

[Geraldine_Polet · Accepted solution]

Hi Arnis,

It is possible to update the order in the settings project settings / Portal settings / Portal groups (second tab on screen).

You can drag and drop the client groups.

Hope this help,

Géraldine

[Arnis Riškovs]

Hi Géraldine,
Thank You - it worked! 👍

Merry Christmas!

[Vamsi Kandala]

Hi @Arnis Riškovs

• In the project settings page, click on 'Request types' 
• Click on the group you want to move
• And while keep pressing the left mouse button, drag the group up or down as required

Hope this helps.

Thanks,
Vamsi