How to customize which services are seen per project

[Fiona Brown]

I have created a new JSM project to use for Incident Management only. The problem I have is the list of 'services' that are visible for this new project are ones for our Helpdesk. I don't want these to appear. I would like to be able to configure the services for my new project and not see the existing Helpdesk services but I can't find where to do this. 

Thanks,

Fiona

[Fiona Brown]

Thanks for your suggestion Marc but the custom field for this 'Affected Services' is locked and cannot be edited. 

[Marc - Devoteam]

Hi @Fiona Brown 

Then you will need to create a new assets schema list the services for your project there and create a custom field of the type assets and configure the field to get the services listed in a request form.

[Marc - Devoteam]

HI @Fiona Brown 

Edit or create a new context ion the custom field that provides the services.

https://support.atlassian.com/jira-cloud-administration/docs/configure-custom-field-context/