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How to fetch IP address of client when he creates an Issue in JSD

Shubhangi Misra
Shubhangi Misra October 30, 2020

I want to fetch IP address of customers creating issues in Jira Service Desk. I am new to plugin development. Kindly suggest me some books or tutorials for achieving this target.

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Tessa Tuteleers
Tessa Tuteleers
Community Champion
October 30, 2020

Hi @Shubhangi Misra , 

there is a nice app that can do this for you already available. 

You can find more info about this functionality with Extension here. 

- Tessa

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José Henrique Lincoln da Fonseca Felizardo
José Henrique Lincoln da Fonseca Felizardo
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April 12, 2021

@Tessa Tuteleers Some information about this function in Jira Service Management Cloud?

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