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How to find all our customers/reporters of a certain domain? On an Org setup

Calvin
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July 2, 2025

Hi all, we are part of an Org set up, so we have customers that come in via email for example which I understand appears in the customers section of the JSM Project.

But we also have customers come in as part of an Org which means they have an Atlassian account and thus do not come in under the customers section. But they very much have tickets that exist.

Is it possible for me to create a list of the customers of a certain domain (***@domain.com) which allows me to see both the customers but also the org Atlassian user customers.

Cheers

1 answer

2 votes
Ashok Shembde
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July 2, 2025

Hi @Calvin ,

Try to product setting 

Screenshot 2025-07-02 150140.png

Calvin
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July 2, 2025

Thanks Ashok, I'm looking more into whether I can export the users with a certain domain, not only allow or not.

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