How to link customer by e-Mail (CRM for Jira)

[Deiminger]

We have the problem that with CRM for Jira we can search for customers, but we cannot search for any email addresses.

Our inquiries mainly come via email, that would be a relief.

We use Microsoft Dynamics as CRM. Does anyone know what it could be?

[Elise Beer]

Hi

[Deiminger]

Thanks for your response.

CRM for Jira fits our needs, but we don't understand why we can search by name, but not by email address.

[Elise Beer]

My apologies, I thought you were looking for a solution, I did not understand you are already using CRM for Jira as an application. 

I can't help you with a solution, but good luck!