How to move issues between different portals

[Farzaneh Shalbaf Hosseinabadi]

Hi there,

I am aware that we can move an issue between projects sharing the same portal, but I was wondering if we could move an issue from a project in portal A to a project in portal B?

Thank you for your input

[Deepanshu Natani · Accepted solution]

The most simple way to perform this is by using CSV export and import functionality

[Farzaneh Shalbaf Hosseinabadi]

I see, yeah, sure. I was hoping for automation, kind of linking two portals. 

[Susan Hauth _Jira Queen_]

Hi Farzaneh,

Did you try more actions - move.  If you have permissions to move in the existing project A and the permission to create issues in project B, then you can easily move issues.  You can also do this in bulk.

Hope that helps

Susan

[Farzaneh Shalbaf Hosseinabadi]

Thank you Susan, but "move" is available only for projects which are sharing the same portal. I think Deepanshu is right I have to export and import it manually. 

[Susan Hauth _Jira Queen_]

Hi Farzneh,

f you're talking about different instances of Jira yes,  you will need to export and then import.  If the issues are on the same Jira instance, move will work.

I was initially confused by your question.

Susan