How to "expose" SD Portal from a Jira on internal network?

[Timothée Quesada]

Hi

I have a Jira in internal network and I want a SD Portal on the Internet.
We authorize http://my-url/servicedesk/*
But some ressources are still unreachable.

Would you have some tips?

Best regards,

Timothée

Échec du chargement pour l’élément <script> dont la source est « https://XXX.net/s/5738e02d308d0631700f9db0fc03ec49-CDN/dtw1hx/73015/d19e5e7b4390ccb5234970733eec497e/3871a2c3e874517e7090dc6dcad4c663/_/download/contextbatch/js/customerportal,sd.portal.api/batch.js?locale=en-US&sd_operational=true ». portals:9
Échec du chargement pour l’élément <script> dont la source est « https://XXX.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/dtw1hx/73015/d19e5e7b4390ccb5234970733eec497e/5.2.0/_/download/batch/com.atlassian.analytics.analytics-client:js-events/com.atlassian.analytics.analytics-client:js-events.js ». portals:10

[Alexis Robert · Accepted solution]

Hello @Timothée Quesada, 

I have a similar setup and it's quite hard to get it right because many resources are loaded on other URLs, you can't allow only servicedesk/*.

Also, you can't guarantee that these resources will stay with the same paths/folder etc when you upgrade Jira, so it's a bit tricky.

What I did in the end was authorize everything, and restrict only the pages to log into Jira and a few other resources:

Allow All

Deny All on the following:

<Location /activity>
<Location /servicedesk/admin>
<Location /rest/servicedeskapi>
<Location /si>
<Location /sr>
<Location /issues>
<Location /projects>
<Location /dashboard>
<Location /browse>
<Location /secure>
<Location /plugins>
<Location /secure/viewavatar*>
<Location /secure/useravatar*>

Let me know if this helps, 

--Alexis

[Timothée Quesada]

This could work for me.

Thank you very much!

[Normann P_ Nielsen _Netic_]

There seems to be a mix between http and http(s). 

Dont understand the french part though...

Any proxy/url rewrite in front of JIRA?

BR,

Normann